FAQ
Welcome to Shop VI, your one-stop online shopping destination in the British Virgin Islands (BVI)! Here, we answer your most common questions about shopping, orders, payments, delivery, returns, and more.
Yes! You can add products from different vendors into a single cart and pay for everything at once.
Product availability is shown on the item’s page. If an item is out of stock, you may see an option to pre-order or get notified when restocked.
Some vendors allow pre-orders. If available, you’ll see the option on the product page.
Once you place an order, you’ll receive a confirmation email with your order details. You can also check your order status in your Shop VI account.
We deliver across the British Virgin Islands (BVI) and are working to expand to select international locations.
Currently, we do not support cash-on-delivery. All orders must be prepaid online.
Shipping fees depend on the size, weight, and delivery location. The exact cost is calculated at checkout.